New and Changing

Learn about upgrades, maintenance schedules, new services, and more.

ThunderCloud Printing Driver Update

Tags: ThunderCloud Services | Printing

On October 18, we adjusted the virtual print driver for ThunderCloud Printing. This change will allow Konica printers to accept and print documents submitted using ThunderCloud Printing. Read More


Classroom Firmware

Tags: Classroom Technology | Upgrades

From October 17 through 19, we will update the firmware for the media controller in about 20 classrooms across campus. This update will reduce the number of audio issues in these classrooms. Read More


ThunderCloud Storage Security Updates

Tags: Updates | ThunderCloud Services | Security

At 6 PM on October 17, we will update the security certificates for ThunderCloud Storage, powered by Box. During this update, you will not be able to sign in to ThunderCloud Storage. Read More


After Hours

Tags: Updates

This October, Academic and Institutional Technology will make changes to our after-hours support in order to better serve the needs of the College community and use resources more efficiently. Read More


StarRez Update

Tags: Updates | Maintenance

We will perform a minor update to StarRez, the online housing request system, from 6 PM on October 10 to 12 AM on October 11. During this update, you may not be able to access StarRez. Read More


ThunderCloud Training Security Updates

Tags: Updates | ThunderCloud Services | Security

At 6 PM on October 11, we will update the security certificates for ThunderCloud Training, powered by Lynda.com. During this update, you will not be able to sign in to ThunderCloud Training. Read More


Test Printer Added to ThunderCloud Printing

Tags: ThunderCloud Services | Printing

On October 5, we will begin testing the possibility of adding College-owned Konica printers to ThunderCloud Printing. In order to begin testing, we will add a test printer to the ThunderCloud Printers list. Read More


New Paperless Account Forms

Tags: Updates

In September 2016, we switched to new paperless account forms. These forms are used for new employees requesting computer accounts and for supervisors requesting special access on behalf of their employees. Read More


MacOS Sierra

Tags: Updates

On September 20, Apple released macOS 10.12 Sierra through the App Store. While this update is exciting, we request that you wait to update any College-owned Macs until we can provide full functionality with our campus systems. Read More


Printer Update

Tags: Updates | Printing

On September 21 and 22, we will update the network printing on College-owned Windows computers. This is part of an ongoing effort to retire outdated services such as Novell iPrint, the software currently used for network printing. Read More


ThunderCloud Storage Group Shares Now Available

Tags: ThunderCloud Services

ThunderCloud Storage group shares, powered by Box, are now available. A group share is a collaborative shared folder that has all the features available in Box but belongs to a department or group rather than an individual. Read More